How to Recover Your PAL Pensions RSA PIN

When you open a Retirement Savings Account (RSA) with PAL Pensions, you will receive a unique Personal Identification Number (PIN) that stays with you throughout your career, no matter how many times you change jobs. This means that you don’t have to open a new RSA with each employment change – you can simply provide your existing PIN to your new employer.

If you ever lose or forget your PIN, don’t worry! Recovering it is quick and easy. Follow these steps to retrieve your PAL Pensions RSA PIN:

Step 1: Start the Recovery Process

From your registered phone number with PAL, send the word ‘HELP’ to PAL PADI at 08099900532. You can use SMS, WhatsApp, or Telegram for this – whichever is most convenient for you.

Step 2: Receive Instant Assistance

After sending your message, you will receive an automatic reply from PAL PADI. This reply will include a list of options for various inquiries. Look for the PIN inquiry option among them.

Step 3: Follow the Prompts

Select the PIN inquiry option and follow the prompts provided by PADI. The system is designed to guide you through the recovery process smoothly and efficiently.

Step 4: Get Your PIN

Within minutes of following the prompts, your RSA PIN will be sent to you. To verify your identity and protect your account’s security, make sure the phone number you are using to communicate with PAL PADI is the same one registered with your PAL Pensions account.